Discovery & Research
We began by mapping the entire top-up flow, from carrier selection to payment confirmation, identifying friction points in competitor experiences. The strategy focused on designing a universal interface. One that adapts easily to different markets, operators, and devices.
UX/UI Design
In Figma, we designed a clean and accessible interface that prioritizes clarity and speed. The visual design uses a minimalist structure with clear hierarchy, large input fields, and a frictionless step-by-step process for selecting a country, carrier, and payment method. Micro-interactions and dynamic states were added to guide users through verification and confirmation with confidence.