Client Management and Traffic Analysis Tool

Benjamin Barnabas

Frontend Engineer
Web Developer
Next.js
React

JetZerp Client Management and Traffic Analysis Tool

JetZerp Client Management and Traffic Analysis Tool is an internal project developed to streamline client management processes and monitor the traffic of assets and APIs utilized for each client within the organization. The project is designed to provide a comprehensive view of all clients, their associated data/assets, and traffic analytics to facilitate informed decision-making and enhance client servicing capabilities.

Key Features:

Client Management: The tool allows users to list all clients affiliated with the organization. Users can view client details, including contact information, services subscribed to, and associated assets.
Traffic Analysis: JetZerp enables users to monitor the traffic of assets and APIs used for each client. Through intuitive visualizations and analytics, users can track the volume, frequency, and performance metrics of assets/APIs, facilitating proactive maintenance and optimization efforts.
Individual Detail View: Users can access a detailed view for each client, providing a comprehensive overview of all data/assets provided to the client/company. This feature enhances transparency and facilitates effective communication between internal teams and clients.
UI/UX Design: The front end of the project is developed using React.js and Next.js, ensuring a seamless and responsive user experience. The UI is designed with a user-centric approach, focusing on intuitive navigation and streamlined workflows to enhance user productivity.

Use Case Scenario:

Consider a scenario where a team member at JetZerp needs to analyze the traffic patterns of assets and APIs utilized by a specific client, XYZ Corporation. Using the JetZerp Client Management and Traffic Analysis Tool, the team member navigates to the client dashboard and selects XYZ Corporation from the client list.
Dashboard
Dashboard
Upon accessing the individual detail view for XYZ Corporation, the team member can visualize comprehensive analytics regarding the traffic of assets and APIs associated with the client. Through interactive charts and graphs powered by React Chart.js, the team member gains insights into the volume, response times, and usage trends of various assets and APIs.
Client's Grid
Client's Grid
Furthermore, the team member can explore detailed information about each asset/API, including endpoint URLs, data payloads, and performance metrics, facilitating targeted optimization efforts and ensuring optimal client satisfaction.
Detail View
Detail View

Outcome:

The JetZerp Client Management and Traffic Analysis Tool empower JetZerp's internal teams to efficiently manage client relationships and monitor asset/API performance. By providing real-time insights and actionable analytics, the tool enhances decision-making capabilities and fosters continuous improvement in client servicing processes.
Through its intuitive UI/UX design and robust functionality, JetZerp ensures seamless navigation and maximizes user productivity, ultimately driving operational efficiency and delivering value to both internal stakeholders and external clients.

Conclusion:

JetZerp's commitment to innovation and client-centricity is exemplified through the development and implementation of the Client Management and Traffic Analysis Tool. By leveraging cutting-edge technologies and user-centric design principles, JetZerp remains at the forefront of client servicing excellence, empowering teams to drive performance and deliver exceptional value in today's dynamic business landscape.
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