Dhanashree Barde
- Performed root cause analysis and general troubleshooting.
- Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills.
- Conferred with developers and designers to investigate and solve failure issues.
- Interpreted test information to resolve design-related problems.
- Trained over 30 clients and over 40 employees in virtual classroom type sessions to promote useful system knowledge and operations expertise.
- Tested functional and compatibility of new programs and updates in comparison to existing applications.
- Documented testing procedures for developers and future testing use.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Developed and maintained defect databases for known issues.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Tracked, prioritized and organized defects with Trello, working with development team to facilitate timely corrections.
- Monitored resolution of bugs, tested fixes and helped over 4 developers tackle ongoing problems by providing QA perspective.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.