This project showcases a user-friendly resident profile interface designed for caseworkers. It enables tracking of alerts, communications, benefits, health data, financial mobility, and family details in one place. Built-in messaging and quick actions (edit, call, message) streamline support and improve resident care coordination.
The "Residents" page allows users to view a full list of residents, filter and sort them by name, last interaction date, number of services received, eligible benefits, and personal goals.The interface provides quick access to up-to-date information, simplifies navigation between profiles, and helps coordinate personalized social assistance more effectively.
Ounce is an end-to-end ecosystem built for:
Social workers
Nonprofits
Healthcare coordinators
It empowers organizations to:
Manage residents and benefit programs
Coordinate resources and communication
Track population health
Measure social & economic impact through analytics
Its core mission: improve quality of life for residents in affordable housing by simplifying how support organizations work.
Home
Quick actions (Medicaid recertification, eligibility checks, messages, events)
AI Assistant for auto-generated resident messages
Task list
Snapshot analytics: residents assisted, economic value, follow-ups, top programs
Residents
Full resident database
Profile with communications, finances, health, services, and events
Benefit status (likely / approved / ineligible)
Benefits Portal
Automated workflows for SNAP, Medicaid, WIC, LIHEAP, TANF, etc.
Manage multiple benefit programs in one place
Communication
Centralized SMS + email messaging
High Priority, Forward
AI-generated replies
Filters by priority and resident
Tasks
Overall task statistics
Charts by task type
Tasks with deadlines, details, and priority markers
Resources
Interactive partner map
Resource cards with all details
Direct referrals for residents
Filters + keyword search
Calendar
Events, trainings, and meetings
Event detail cards
Filters by coordinator and event type
Dashboard
Economic impact
Resident satisfaction
Population health metrics
Engagement trends and insights
Results
Platform successfully launched in the U.S.
Actively used by social organizations nationwide
We continue long-term collaboration, delivering new features and improvements
Team
1 Designer
1 Product Owner
Duration
200 hours
Screens Delivered
120+ screens
Tools
Figma
Figma Plugins
0 likes · 19 views · Aug 27, 2025
Designed Ounce, a SaaS analytics platform focused on monitoring and improving community health metrics.
