Operations & Team Management

Shannon Cowling

Business Strategist
Operations Manager
Operations Lead
HubSpot
Notion
Zapier
Ensure that your team or department operates effectively and efficiently and contributing to the overall success of the organization.
Strategic Planning: Helping to set goals and objectives for the team and developing plans to achieve them, identifying opportunities for growth or improvement and making recommendations for change.
Problem-solving: Providing solutions when issues or challenges arise, operations and team managers are responsible for identifying and implementing solutions.
Communication: Act as a liaison between the team and other parts of the organization. Communication of goals, priorities, and expectations to team members, while also keeping senior management and other stakeholders abreast of what is happening in the organization.
Performance Management: Managing the performance of team members, providing feedback, coaching, and support as needed to help them reach their full potential. This may also involve conducting performance evaluations and addressing any performance issues that arise.
Resource Allocation: Allocation of resources to ensure that projects and tasks are completed effectively and within budget constraints.
Workflow Management: Creation and implementation of processes and procedures to streamline operations and improve efficiency.
Team Leadership: Providing direction, guidance, and support to team members, as well as motivating them to achieve their goals.
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