Web Based Platform Development: DDX Hamle with React & Strapi

The main challenge for DDX Hamle was the structure of the process which had too many complex steps to complete. These complex steps are simplified with a deep analysis and careful UX design.

In addition to that, the platform’s user experience should be suitable for both consultants and small businesses. Since these two target groups have different tasks in order to complete the process, and they are different from each other in terms of digital literacy and work habits, user experience for these groups needed to be different. We aimed to build steps that lead people and help them complete each step in their user journey.

After a series of workshops and meetings with DDX Hamle, TÜBİTAK, KOSGEB AND BİLGEM we identified product requirements documents. Since the process needed to be simplified, we divided the process apart into 3 phases and worked on prioritizing for a while to identify optimal MVP for the project.

Wireframes, components and other elements were designed and shared with them to get feedback before continuing to design. Considering Jakob’s Law, we give thought on the target user groups’ habits and expectations. As a result of that, we designed a conventional interface instead of a brand new style, to make sure it’s easy to adapt and use. The platform is informative and simple, so users feel comfortable.

We rebuilt digitally a very complex process which includes a lot of time consuming steps from applying to programmes to get financially supported for implementing the digitization road map, as well as training to be matched to suitable business.

First, the website went online. Then, after the launch of the platform phase 1 is completed. We developed a web based platform for DDX Hamle and they are ready to accept applications from consultants and small and medium sized businesses. The platform has three different user flows for businesses, consultants and admins.

Businesses can apply to get into the process on the platform. If they are suitable, the platform leads them to get incentives from KOSGEB and inform them about it. They can learn their digital maturity level and request for a digital transformation consultancy whose output is digital transformation roadmap for their businesses. They can also view consultants and their old road maps.

Consultants can get paid education on the platform and create a profile based on experiences, skills and education of them. They can view their status and can be a consultant after completing their education process. They can view and create digital transformation road maps on the platform too.