Our current acquisition team struggled to improve the current lead to VIP conversion rate. The business was looking for solutions to replace the current add-to-bag and upsell interstitial we had for Shoedazzle. They requested a mini-cart as a replacement since this concept worked for other brands such as Savage x Fenty & Fabkids.
The Solution
After gaining more insight through design, planning and research. I was able to design a mini-cart experience that increased lead conversion rates by over 80%. Adding promotional incentives increased users behavior to add more units per transaction while also converting from a lead user to VIP.
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Posted Mar 10, 2024
This lead mini cart design solution increased Lead to VIP member conversion rates above 80% and units per transaction (UPT).