Stridestyle Customer Service Analysis Using Microsoft Power BI

Clasen faced significant challenges with their flat file data management system. Multiple versions of the same data were stored across different departments. Inconsistent data entries and formats led to reporting inaccuracies. Performance issues arose as the volume of data grew, resulting in slow querying and processing times, while the lack of a relational structure limited advanced analysis and dynamic reporting capabilities. These challenges hindered the company's ability to efficiently manage and analyze their expanding data, prompting the need for a more robust solution. To address these challenges, Clansen decided to transition from flat files to a table-based data model using Power BI.

Plume, a well-established e-commerce retailer, is looking to gain deeper insights into customer behaviour to improve their online shopping experience and boost sales. Plume Retail has observed that their e-commerce platform is not achieving the desired level of success, given the substantial investment made in its development. The return on investment (ROI) for their online store has been lower than anticipated, indicating a need to enhance its revenue-generating capabilities. As a Business Analyst, it is imperative to conduct a comprehensive revaluation of the online store and its operational processes. The acquisition of essential data -driven insights is crucial to successfully carry out this assessment and make informed decisions for improvement..

FlexTrade is a well-known company in the online shopping world. They have been making shopping easier and better for a long time. They sell all kinds of things, from electronics to clothes. Their app is designed to be easy to use, hoping to make shopping fun and simple for everyone. FlexTrade wants to keep improving their app to make sure they stay ahead in the competitive online shopping market. This project will look into how they can make their app even better for users.

In the highly competitive e-commerce market, understanding customer behavior is essential for optimizing marketing strategies, enhancing customer retention, and boosting sales. The provided dataset contains valuable insights into various aspects of customer interactions, purchases, and preferences. The challenge is to analyze this data to identify key trends and patterns that can inform strategic business decisions, improve customer satisfaction, and drive revenue growth To address this business problem, a comprehensive data analysis will be performed using Microsoft Excel.

Accurate and efficient payroll management is crucial for any organization to ensure employee satisfaction and compliance with legal regulations. The provided payroll dataset contains detailed information on employee salaries, bonuses, deductions, and other compensation-related data. The challenge is to analyze this data to identify patterns, ensure accuracy, detect any discrepancies, and provide insights that can help streamline payroll processes, reduce costs, and improve financial planning. To address this business problem, a comprehensive payroll data analysis will be conducted using Microsoft Excel.

The hospital management wants to improve financial performance and operational efficiency. Specifically, they need to identify key areas contributing to high revenue and expenses, understand the distribution of medical procedures, and analyze doctor performance across different specialties and locations. The goal is to optimize resource allocation, reduce costs, and enhance patient care services.

The HR department is facing several challenges in managing workforce performance and optimizing HR processes. Key issues include high employee turnover, unclear insights into employee performance, and difficulties in workforce planning. There is a need to analyze employee demographics, performance metrics, and turnover rates to improve HR strategies, enhance employee satisfaction, and optimize resource allocation.

StrideStyle Footwear is a leading manufacturer specializing in footwear, offering a wide range of trendy and high-quality shoes for men, women, and children. With a diverse selection of brands and styles, StrideStyle Footwear aims to cater to the fashion preferences and lifestyle needs of its diverse customer base. Operating both online and through brick-and-mortar stores across multiple locations, the company is committed to providing exceptional customer service and fostering a memorable shopping experience.

We been approached by a Non-Governmental Organization eager to address a critical issue: the escalating criminal activities ostensibly linked to substance abuse. This organization has noted a marked escalation in crimes such as theft, assault, and vandalism, presumed to be connected to drug addiction within their jurisdiction. However, they find themselves without the requisite tools and insights to fully comprehend the dynamics and nuances of this alarming issue. The specific challenges they are encountering include: A. Lack of Data Integration: The agency collects data from various sources, but there is no centralized system for data integration and analysis. B. Ineffective Resource Allocation: Limited resources are currently allocated to address drug-related crime, but without accurate insights, resource allocated is suboptimal. C. Inefficient Reporting: Current reporting methods are time-consuming and not data-driven, making it challenging to identify trends and patterns. D. Lack of Predictive capability: The agency lacks the capability to predict and prevent drug-related crimes proactively. .

CLEARX Cosmetics faces a significant business challenge in effectively monitoring and optimizing its sales performance across its branches. The key obstacles the company encounters include: A. Data Fragmentation: Sales data is collected manually across the two branches, leading to fragmented, error-prone records. B. Limited Data Analysis: The lack of data analysis tools hinders the company's ability to gain insights into product performance, customer preferences, and regional trends. C. Resource Allocation: CLEARX Cosmetics struggles to allocate resources efficiently, leading to stockouts or overstock situations..

Abuja, Nigeria