Interactive and engaging developer experience for API portal

Arul Raj

Visual Designer
Web Designer
UX Designer
Figma
Rive

The Problem

The process of physically shipping payment terminals for API demonstrations was costly and time-consuming for the company and its partners' engineering teams. This issue had far-reaching implications, including:
Operational Costs: Shipping physical terminals incurred significant expenses, such as transportation, handling, and logistics costs, which added to the company's overall operational expenses.
Logistical Challenges: Coordinating the timely delivery of terminals to partners' engineering teams across different locations posed logistical challenges, leading to potential delays and inefficiencies.
Resource Allocation: The time and effort required for packaging, shipping, and tracking terminals diverted valuable human resources away from core business activities.
Environmental Impact: The transportation and packaging associated with shipping physical terminals contributed to the company's carbon footprint and environmental impact.
Scalability Limitations: As the number of partners and API demonstrations increased, the physical shipping process became increasingly challenging to scale and manage efficiently.
Partner Experience: Delays or issues with terminal delivery could negatively impact the partner experience, potentially straining relationships and hindering collaboration.
To address these multifaceted challenges, the company recognized the need for a more cost-effective, efficient, and scalable solution that could replicate the terminal experience without the physical constraints of shipping hardware
First Screen
First Screen

The Solutions

The process of physically shipping payment terminals for API demonstrations was costly and time-consuming for the company and its partners' engineering teams. This issue had far-reaching implications, including operational costs, logistical challenges, resource allocation, environmental impact, scalability limitations, and partner experience.
To address these multifaceted challenges, the company recognized the need for a more cost-effective, efficient, and scalable solution that could replicate the terminal experience without the physical constraints of shipping hardware. Hence, the decision was made to recreate a similar experience through the company's landing page and a terminal tester application.
This web-based solution offered numerous advantages and possibilities:
Cost Savings: By eliminating the need for physical terminals and associated shipping costs, the company could significantly reduce its operational expenses related to API demonstrations.
Improved Efficiency: Partners' engineering teams could access the terminal tester application directly from their devices and browsers, streamlining the process and minimizing delays caused by logistics.
Scalability: With a web-based solution, the company could easily scale its API demonstration capabilities to accommodate a growing number of partners without the constraints of physical hardware limitations.
Accessibility: The terminal tester application could be accessed from anywhere with an internet connection, enabling remote collaboration and reducing the need for on-site demonstrations.
Customization: The web-based solution offered the flexibility to customize the terminal experience based on specific partner requirements or use cases.
Environmental Sustainability: By reducing the need for physical shipping and associated packaging materials, the company could minimize its environmental impact and align with sustainable practices.
Improved Partner Experience: Partners could seamlessly integrate the terminal tester application into their existing workflows, enhancing the overall experience and fostering stronger collaborative relationships.
Rapid Iteration: With a web-based solution, the company could quickly iterate and update the terminal tester application based on feedback or changing requirements, ensuring a continuously improved user experience.
By leveraging this innovative web-based solution, the company aimed to streamline its API demonstration process, reduce operational costs, enhance scalability, and provide a seamless and engaging experience for its partners' engineering teams, ultimately fostering stronger relationships and driving business growth.
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