How might we go about designing a tool for a whole nation?
The Spark ✨
Together as a team of three designers, we were inspired to craft a unified experience for all national ID card activities.
The Stats 💯
Timeline: 6 months
User base: 600 000+
Deliverables:
• Clickable mockups for desktop and mobile
• User testing results
• Visual design language
Digital signatures
I sign hundreds of documents per week. A renewed tool could tremendously improve my workflows.
User Research Participant
The biggest challenge here was providing all the necessary functionality for professional users while keeping the UI minimal and understandable for tech-timid users. Some of the solutions included a reviewed terminology and tone of voice, thorough onboarding experience, as well as accessibility considerations.
