Unique online training resource in the M&E sector

Training Resource Development Background

MIDFIX has been a trusted supplier to building services contractors for over 45 years, based in Nottingham. Experts in onsite and offsite support for the mechanical and electrical industries, delivered through design, engineering, fabrication, and industry training. Their marketing department published a request that caught our attention:

“We need a training portal. A training portal whereby customers/clients can request training for themselves and their subcontractors. Training and quizzes are delivered through a virtual-style classroom. There is already a basic structure through WordPress but it lacks a lot of features and doesn’t meet our needs in full.”

The company conducts up to 10 training sessions per week, and the number of participants per session can be up to 40 people.

The problem was that a few weeks after the development started, the company planned a large training with a large number of participants that the WP solution could not handle. Thus, there was no chance of error as the company had a critical event planned and relied on a new solution.

Custom Training Portal Description

We carefully analyzed the requirements and built a new system from the ground up, retiring WP and providing the client with a new system with scalable architecture, expendable features, and powerful capabilities for simultaneous training with a large audience. The academy portal had the following features (but was not limited to) in custom development and release:

Virtual classrooms for online courses;

Script and presentation of virtual training (lesson constructor);

User roles: trainer, administrator, student – and corresponding permissions, access, and user flow;

Classrooms for teachers and students with a list of upcoming classes, notes, etc.;

System of notifications and reminders;

Offline training (self-education and self-assessment);

Knowledge base with podcasts, instructional videos, and more, accessible to different types of users.

Provided value of development

With Corpsoft.io development team support and hard work, the client company was able to launch its big event, successfully conduct a session and digitize its learning processes. Feedback speaks for itself.

We continue to work on expanding and creating additional features based on customer vision and growing business needs, as well as feedback from their customers.

Work process

We used Scrum with its sprint-based development and fast increments shipment.

After analyzing the domain, discovering and planning the project, we started the development iterations. We divided the work into sprints, formulating the tasks to be completed in the format of user stories with an emphasis on the client’s business.

Tools used: Jira, Zoom, Emails, Google toolbox.