Built with Framer

MissionVet AI: Redesigning a Veteran-Focused Legaltech Platform

Anush | Ex-Freshworks

Verified

Redesigning a Veteran-Focused AI Platform for Trust & Clarity

Client

MissionVet AI

Industry

AI / LegalTech / Veteran Services

Challenge

MissionVet AI helps U.S. veterans prepare and submit VA claim documents using AI-driven tools. While their technology was powerful, the website lacked emotional resonance and user clarity. Veterans — often navigating stressful claim processes — needed reassurance, not just features. The challenge was to create a conversion-driven site that communicates speed and simplicity while building trust through accessible design and clear storytelling.

Solution

We delivered a full redesign focused on usability, emotion, and conversion:
Information Architecture — simplified the content flow into a 3-step claim journey with clear outcomes.
UI/UX Design — combined trust-oriented visuals (military tones, badges, testimonials) with clean layouts and legible typography.
Copywriting — reframed messaging around clarity and care (“Get your claim done right — the first time”) instead of generic AI phrases.
Visual System — introduced modular sections for proof, testimonials, and call-to-action blocks.
Web Development — built a fast, responsive experience optimized for veterans using mobile-first access.

Results / Impact

The redesign positioned MissionVet AI as a trusted partner for veterans rather than a faceless tech tool:
Simplified Messaging — clearer steps reduced confusion during onboarding.
Higher Trust Factor — human-first visuals increased session time and reduced bounce rates.
Stronger Conversion Flow — structured CTAs improved form completion and lead generation.
Scalable Design System — supports future product updates and campaigns.

Tags

UI/UX Design for AI Platforms
Copywriting & Storytelling for Trust-Based Brands
Accessibility-First Design for Veterans
Responsive Website Development
Conversion Optimization
Emotional & Empathetic UX
Scalable Modular Design System
SEO & Performance Optimization

Let’s Build What’s Next — Together.

If you’re looking to design or develop a product, website, or platform that connects deeply and performs flawlessly —
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Posted Oct 25, 2025

Redesigned MissionVet AI’s website to make their AI-powered VA claim process clearer, faster, and more human — balancing automation with empathy for veterans.

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