I redesigned WakalaPay a crypto-to-fiat conversion app serving Nigeria, Ghana, Kenya and South Africa around one brief:
Make users feel safe enough to send real money.
Here's what I designed:
1οΈβ£ Amount Input β control before commitment
2οΈβ£ Rate & Fees β full transparency, zero surprises
3οΈβ£ Confirmation β designed for the moment of maximum fear
4οΈβ£ Processing β eliminating the silence
5οΈβ£ Success β the beginning of loyalty
6οΈβ£ Transaction History β AI powered retention tool
The big lesson: fintech users don't need beautiful design. They need design that makes them feel safe enough to act.
π Case study just dropped.
I redesigned WakalaPay a crypto-to-fiat conversion app serving Nigeria, Ghana, Kenya and South Africa around one brief:
Make user...