ShopEase is a concept e-commerce platform designed to simplify online shopping through intelligent, user-centered features. The brand aims to deliver a seamless product discovery experience using AI-powered recommendations tailored to each shopper’s preferences.
Project Goal
The primary goal was to develop a plan for an AI product recommendation system that helps users find relevant products faster, reduces bounce rates, and boosts engagement and conversions.
Challenges
Translating vague user frustrations into clear technical requirements
Prioritizing features for a lean MVP without compromising user value
Differentiating from existing recommendation engines in a saturated market
Solution
As the Business Analyst and Product Manager, I created a detailed plan for the AI recommendation feature by:
Conducting stakeholder interviews and competitor research
Creating user flows and wireframes (Whimsical/Figma)
Prioritizing features using MoSCoW
Planning rollout and risk mitigation strategies
Outcome & Benefit
The solution positioned ShopEase to offer a more personalized shopping journey, reduce user overwhelm, and set a clear roadmap for scalable feature growth.