Redesign of Marta app
Sophie Kim
I will redesign the marta app on this page:
Frustrations include difficulty finding schedules or routes, confusing user interface, slow loading times, unreliable real-time bus/train tracking, and difficulty purchasing and managing tickets.
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Posted May 19, 2023
Redesigned the customer service portal resulting in improved navigation and reduced support requests by 25%.
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Usability Testing of website
Sweet Bites Bakery
