Shifa Journeys, a medical travel facilitation service. They coordinate from initial inquiry through full recovery, offering services like visa support, Arabic-speaking staff, accommodation near hospitals, halal meals, and 24/7 support.
Problem
Shifa Journeys needed a website that matched both their professionalism and emotional support. The old site lacked clear structure and trust signals for patients travelling abroad for treatment. Visitors weren’t quickly confident in the brand.
Goal
Build a site that projects trust, clarity and cultural sensitivity (especially for Arabic-speaking patients).
Streamline service presentation so visitors understand exactly how the journey works (travel → treatment → recovery).
Highlight key differentiators like private nursing care, “we stay in touch forever” promise and personal support.
Approach
Created a clean homepage tagline: “Your Safe Healing Journey Starts Here” — to set tone of support.
Designed a 3-step journey section: Connect → Plan → Heal with Confidence. Clarifies process. Built service page with clear numbers (e.g., “120+ cardiology patients last year”) to add credibility.
Made sure navigation was minimal: Home / Services / About / Contact – so users don’t feel lost.
Used imagery that reflects cultural comfort (Arabic-speaking team, halal meals, prayer-friendly recovery) to align with target audience.
Ensured calls to action (“Schedule a Consultation”, “Contact Us”) are present at logical points. Optimized mobile layout so travelling patients (likely on phones) have smooth experience.
Result
A website that clearly communicates what Shifa Journeys does and who they serve.
Visitors can understand the full journey in one glance rather than getting overwhelmed by jargon.
The design builds trust: numbers, testimonials, culturally aligned visuals.
The client now has a strong digital presence that supports: inquiry → consultation → booking.
Client Review
I just wanted to take a moment to thank you for the fantastic website you created for me. You've done an excellent job, and I'm truly happy with the final result. I appreciate your professionalism, the quality of your work, and your patience throughout the process. It was a pleasure working with you, and I will certainly keep you in mind for any future projects I have. He is brilliant as per today’s business ethics. Thanks for everything; I recommend him to everyone. You are trustworthy and quick.