Dotstech vs Workwize: IT Asset Management Guide

Mayank Wadhwa

Completed work

Content Writer

Article Writer

SEO Writer

Grammarly

YouTube

Investment & Asset Management

Are you wondering whether Dotstech or Workwize is the best fit for your IT asset management needs?

If you’re evaluating ITAM platforms and feel overwhelmed by confusing feature lists, unclear pricing, or claims of automation, we can help.

This guide cuts through the noise by focusing on what matters most: automation, global reach, support, and cost. You can now confidently compare Dotstech and Workwize and find an ITAM partner that best fits your needs.

Dotstech Vs Workwize: The Basics

Dotstech

Dotstech is a modern IT asset management platform that helps you track, manage, and retrieve IT equipment across locations. It offers a freemium model with global logistics, procurement support, and complete lifecycle visibility.

Dots offers built-in automation and self-service onboarding, making it ideal for small to mid-sized businesses and MSPs that need an affordable, flexible way to manage IT assets.

However, larger enterprises that require deep automation and global process consistency may need a more mature platform.

And the absence of an employee portal (based on user reviews) could be a deal breaker for organizations that value productivity.

Workwize

Workwize is an end-to-end IT asset lifecycle management platform built for scaling mid-sized organizations and enterprises with distributed teams.

It combines procurement, deployment, asset tracking, logistics, and certified disposal into a unified workflow.

Designed for companies with 200+ employees, Workwize:

Automates onboarding/offboarding (zero-touch workflows)

Integrates with HRIS and MDM tools

Offers localized warehousing to eliminate ghost assets, improve compliance, and reduce IT overhead at scale.

Workwize is ideal for mid-sized organizations or enterprises with growing distributed workforces who need an end-to-end IT asset management solution that does all the heavy lifting.

Feature Comparison: Core Capabilities Side by Side

Here’s how the features or core capabilities of Workwize and Dotstech compare against each other:

Category

Workwize

Dotstech (Dots)

Best For

Complete IT Lifecycle Management (procurement, deployment, retrieval, and disposal)

Primarily deployment and retrieval. Disposal limited.

Global Logistics

100+ country coverage, customs handling, SLAs, warehouse network across EU, UK, and US

Relies on third-party shipping; weaker in LATAM, APAC, and Africa

Compliance & Security

ISO 27001 certified, GDPR compliant, certified device wipe, asset recovery, traceability

Not ISO certified, limited audit/compliance features

Integrations & Automation

Deep integrations (Intune, Jamf, Okta, BambooHR, Rippling, SCIM, Slack) + automated workflows

Limited HRIS and MDM integrations, mostly order-focused

Asset Visibility

Complete dashboard with real-time status, location, and user assignment across global teams

Basic tracking functionality, manual updates in some workflows

Use Cases Supported

Onboarding/offboarding, remote repair, ITAD, redeployment, EOR support, M&A, ESG

Simple onboarding and remote employee provisioning

Platform Scalability

Built to support 5000+ FTE orgs with centralized or hybrid IT management

Designed for lean IT teams in early-stage companies

Pricing Transparency

Fixed pricing options, volume discounts, and ROI-oriented procurement

Pricing not publicly available; perceived markups via user reviews

Support Model

Dedicated CSMs, onboarding specialists, and multilingual support

Self-service + email support. CSMs offered only at higher tiers (if at all)

Sustainability & ITAD

IT asset recovery, certified data erasure, ESG reporting, and reuse options

No verified ITAD capabilities or ESG reporting functionality

Pricing Model

Subscription-based pricing per user/asset; better suited for mid-to-large enterprises.

Freemium with unlimited assets; Pro plan starts at ~$1,500/year for advanced logistics and automation.

Scalability

Designed for fast-scaling or global companies; best suited for 200+ employees and complex IT workflows.

Free entry point makes it ideal for SMBs with a limited IT budget.

Onboarding & Ease

Guided implementation with strong handholding

Quick, self-serve onboarding;

Customer Support

Premium white-glove support with shared Slack channels and warehouse flexibility.

Responsive support even for small teams.

Customer Feedback: Where Each Platform Excels

Let’s now see what real users have to say about Dostech Vs Workwize:

Customer Feedback: Dotstech (Dots)

Users generally have positive things to say about Dotstech.

Many users appreciate how Dots simplifies the procurement process. Instead of manually sourcing quotes, you can define the specs and let Dots handle finding the best deal and handling delivery.

Dotstech customers frequently mention reduced stress and workload. By automating workflows, Dots ensures that tasks such as retrieving laptops or maintaining accurate inventory counts don’t require constant manual follow-up.

While users generally have positive things to say about Dotstech, some note that it should offer a wider range of logistics solutions to choose from:

Customer Feedback: Workwize

This IT user’s advice on Reddit underscores Workwize’s strengths in technical integration and usability. Workwize can integrate data from your existing directories and systems, eliminating the need for duplicate data entry.

This review from a user who manages IT across multiple regions illustrates Workwize’s value for global operations.

Before Workwize, they struggled with customs and coordination. After switching, hardware arrives quickly from local depots, and offboarding is automated.

The fact that Workwize helped the user save over 40 hours of IT time per month demonstrates the ROI in real terms.

Several users talk about the user-friendly nature of Workwize and its ability to integrate well with existing systems:

Dostech vs. Workwize: Which One Should You Choose?

The answer to this question depends on your specific business needs.

Go for Dotstech if:

You’re a small or mid-sized company on a budget: paying per user/device sounds expensive.

You want to start simple and grow: you can begin with basic asset tracking and add on logistics services as needed.

Most of your employees are on one continent (or a handful of countries), and you don’t mind coordinating some vendors on your own.

Choose Workwize if:

You manage a large, distributed workforce or are scaling rapidly: Workwize can handle hundreds of new onboarding requests a month across 100+ countries, multiple warehouses, and various vendors.

You need advanced automation and zero-touch workflows: minimize manual IT work and essentially outsource a lot of the heavy lifting.

You lack internal logistics infrastructure or partners: Get a ready-made network of suppliers and 3PL partners.

White-glove support is essential to you: a vendor who can act as an extension of your team.

In a nutshell:

Dotstech is an ideal choice for (small to mid-sized) companies that need a capable ITAM system without the enterprise price tag, and can manage some aspects of IT logistics themselves internally.

Workwize is perfect for larger companies (mid-sized to enterprises) that are willing to invest more to achieve a turnkey, automated end-to-end ITAM that covers the entire IT lifecycle, allowing them to focus on other priorities.

Workwize Advantage: Where Workwize Outshines Dotstech

Here are the aspects where Workwize meets enterprise needs better:

Enterprise Need

Workwize Delivers

Global Device

Deployment

Global reach with distributed warehouses in the EU, UK, and the US, plus customs and SLA-backed logistics in 100+ countries.

Onboarding/Offboarding automation

Automations triggered via HRIS/MDM tools. Slack alerts keep IT and managers synced. Ensures devices are ready on day 1.

Hardware Retrieval + Redeployment

Auto-scheduled returns, secure pickup coordination, certified data wipe, and local reuse for redeployment

ITAM System-of-Record

Central, real-time IT asset dashboard across regions; automatically updates asset statuses during lifecycle

ESG & Sustainability Tracking

Audit-ready ITAD certificates, circular reuse pathways, and e-waste handling—support ESG and sustainability goals

Budget and Compliance Oversight

GDPR and ISO 27001 compliant platform; volume discounts, predictable pricing, and audit trail reporting

Support at Scale

Dedicated CSMs and multilingual support via shared Slack channels and onboarding workshops.

Workwize differentiates itself by offering a comprehensive, fully managed solution for IT asset logistics at scale.

If you’re a mid-sized organization or an enterprise that needs that level of sophistication and is prepared to invest in it, Workwize can deliver great benefits. From faster onboarding times to more consistent global IT operations—Dotstech might not be a good fit for larger, complex scenarios.

Companies like HighLevel and Ingenico are already seeing the benefits. For instance, HighLevel annually saves $1.4 million by using Workwize to automate processes such as procurement, deployment, retrieval, and disposal.

Book a demo to see how Workwize works and drives the results you desire.

FAQs

Which one should I choose: Workwize or Dots?

It depends on your company’s size and needs.

Dotstech is ideal for startups or SMBs looking for budget-friendly IT asset tracking with basic logistics.

Workwize suits companies or enterprises that need global reach, automation, and end-to-end IT asset lifecycle support.

How do Workwize and Dotstech differ in global logistics support?

Workwize offers localized warehousing and SLA-backed shipping across 100+ countries. Dotstech relies more heavily on third-party logistics and may be less efficient in regions such as LATAM, Africa, or APAC. Workwize is better suited for complex global deployments.

About the authors:

Like this project