Case Study: Customer Support Optimization by Shannae Phillips Case Study: Customer Support Optimization by Shannae Phillips

Case Study: Customer Support Optimization

Shannae Phillips

Shannae Phillips

Customer Support Representative

Implemented new customer support strategies, including automated responses and live chat support, resulting in a 30% reduction in response time and increased customer satisfaction.

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Posted Aug 26, 2023

Implemented new customer support strategies for increased customer satisfaction.

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Customer Support Representative

Shannae Phillips

Shannae Phillips

Creative Content Creator 🌟

Project: Data Entry and Analysis

Project: Data Entry and Analysis

Case Study: Content Creation

Case Study: Content Creation

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For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Partner networks Advertising Hackathons Creative Human Data Human Creativity Benchmark Human in the loop API Project-based hiring calculator Guide to flexible hiring Guide for agencies Creator tools awards Customer stories Blog FAQs for freelancers FAQs for companies Referrals

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Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

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