Case Study: Customer Support Optimization by Shannae Phillips Case Study: Customer Support Optimization by Shannae Phillips

Case Study: Customer Support Optimization

Shannae Phillips

Customer Support Representative

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Posted Aug 26, 2023

Implemented new customer support strategies for increased customer satisfaction.

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Case Study: Customer Support Optimization

Shannae Phillips

Customer Support Representative

Implemented new customer support strategies, including automated responses and live chat support, resulting in a 30% reduction in response time and increased customer satisfaction.

Like this project

Posted Aug 26, 2023

Implemented new customer support strategies for increased customer satisfaction.

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Views

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For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

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Resources

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Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

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Implemented new customer support strategies, including automated responses and live chat support, resulting in a 30% reduction in response time and increased customer satisfaction.