Customizable Self-Reservation Kiosk for Travel Agencies

Ari Said Maulana

Backend Engineer
Frontend Engineer
Software Engineer
Node.js
Tailwind CSS
Vue.js
Project description
Project Overview: The objective of this project was to provide travel agencies with a versatile solution for streamlining the reservation process and enhancing customer experience. The self-reservation kiosk allows travelers to conveniently book flights, accommodations, and activities directly at the agency's office.
Challenges Faced: A key challenge was designing a kiosk system that could be easily customized to reflect the branding and preferences of different travel agencies. This required a flexible architecture and intuitive user interface that could accommodate varying color schemes, features, and logos.
My Role and Contributions: As developer, I spearheaded the design and development of the self-reservation kiosk system. I implemented a modular approach that enables travel agencies to effortlessly theme the kiosk interface according to their branding guidelines. This included customizable color schemes, logo integration, and optional features tailored to each agency's specific requirements.
Tools and Technologies Used: I utilized cutting-edge technologies such as VueJs for the frontend interface, Node.js for the backend logic, and MySQL for data storage. The use of these technologies ensured scalability, security, and performance optimization for the kiosk system.
Results and Achievements: The customizable self-reservation kiosk has been widely adopted by numerous travel agencies, leading to increased efficiency and customer satisfaction. Agencies appreciate the ability to personalize the kiosk interface to align with their brand identity, resulting in a more cohesive and professional customer experience.
Conclusion: This project exemplifies my commitment to delivering tailored solutions that meet the unique needs of my clients. I am passionate about leveraging technology to drive innovation in the travel industry, and I am excited to continue collaborating with agencies to enhance their operational efficiency and customer engagement through customizable solutions like the self-reservation kiosk.
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