Ensuring Cross-Platform Consistency: Website Compatibility Test

Project Description: Created and executed 15 Test Cases for 3 Phases of Release for a Notary Service Website, using Zephyr. Logged and reported an average of 8 defects in Jira during bi-weekly Sprints.

To improve the user experience, we monitored the website's performance and noticed the email inquiries from potential customers were taking too long to receive. We researched the issue and proposed a solution to integrate outside email marketing software with the website. This reduced the email response time to 5 hours which helped to increase notary signing sales.

Environment: Implemented front-end UI testing. Allocated and delegated bi-weekly sprint items to the QA team. We used Zephyr with Jira to track the sprint. Delegated user stories for test case execution amongst a team of 4, and I also attended standup meetings to coordinate and manage the backlog.