Huge takeaways from that journey so far: on trusting them. You want to let them take ownership of their responsibilities. The more you micromanage in virtual work, the disengaged and dissatisfied your employees become. But as we let him take ownership, inversely we are building in a culture where people feel empowered and value each other individual contributor. This mantra flows right into leadership transparency, done through regular monthly updates regarding what the company has achieved, challenges that are faced, and success metrics. When leaders discuss successes and difficulties, a certain authenticity comes in which allows team members to engage in it on another level altogether.