Transforming HR processes in the largest private sector bank in Brazil.
Objective -
Redesign the Performance Evaluation Board System.
Problem -
The first version of the Performance Evaluation Board System was loved by many. Unfortunately, it’s usability wasn’t great, and the system needed to reflect Itaú’s new evaluation process.
Solution -
Through field research, find what made the first version loved. Understand the new evaluation process and how the new system could better contribute to it. Use Itaú’s Design System, user-centric design principles, and accessibility guidelines to improve usability.
Unfortunately I can’t share details of the product, but I can share the challenges we overcame and how we did it. You can read the case or contact me :D
Read the case - https://www.lukavasconcelos.com/uxui-ita-unibanco-bank
2020
