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Cliff Coutinho

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Learn how Fortune 100 financial companies overcome their Top 10 Help Desk Challenges

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Trusted by over 5,000 Clients Worldwide.
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What's in it for YOU?

Access to our Proprietary Technology to improve your entire customer support experience.
A roadmap for overcoming each challenge.
Access to Cutting-edge tools needed to succeed.
Insights from Industry Experts and Thought Leaders to guide you through this journey step by step.
Customized strategies for challenges faced by your Help Desk.
Video and Case Study learning material to understand Industry Best Practices.
And so much more!
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What our Clients Say About Us…

GHDSi has been our trusted partner for years, handling our help desk outsourcing with unparalleled expertise. Their dedication to guaranteed service levels ensures our employees and customers receive the support they need when they need it. GHDSi truly allows us to focus on our core competencies while they handle the rest." - Mark Johnson, Chief Information Officer, <Company>.
"Outsourcing our help desk to GHDSi was a strategic decision that has paid off immensely. Their team's professionalism, technical proficiency, and commitment to excellence have consistently exceeded our expectations. GHDSi isn't just a vendor; they're an extension of our own team, driving efficiency and customer satisfaction." - Samantha Lee, VP of Operations, <Company>.
"GHDSi's help desk outsourcing services have been instrumental in streamlining our operations and enhancing our overall customer experience. Their proactive approach to problem-solving and their ability to adapt to our evolving needs has been invaluable. GHDSi is more than just a service provider; they're a trusted partner in our success." - Alex Rodriguez, IT Director, <Company>.
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Who we are and What we do…

Global Help Desk Services, Inc. (GHDSi) provides help desk outsourcing with guaranteed service levels to enterprise-sized companies globally. Help desk outsourcing is our obsession. GHDSi is the first point of contact for your employees and customers when they need tech support. We manage their technical issues, resolve their problems, and escalate issues you prefer to resolve in-house. When you outsource your help desk to GHDSi, you gain the freedom to focus on your core competencies. You innovate. You drive business growth. And you improve customer service.

Discover the Top 10 Challenges that Help Desks face and how to overcome them

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