Call Center Management with IVR

Abdulkarim Mohammed

Backend Engineer

Web Developer

UI Designer

Next.js

Python

React

Customer Service

Project description.

ATCOM Call Center Management with IVR Configurations, Role-based authentications, Telegram Messenger Integration for incident management, FreePBX VOIP and Asterisk, Reports, Call Agent, QA, Managerial Dashboard and many more.

Manager's Interface

Filter and Reporting feature

Reports feature

Reachability feature

Incident Report to Telegram

Payroll Management

Dashboard

Admin Interface

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Posted Apr 28, 2024

ATCOM Call Center Management with IVR Configurations, Role-based authentications, Telegram Messenger Integration for incident management, FreePBX VOIP and Aster

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