AI Chatbot App — 40%

AI Chatbot App — 40% Engagement Lift for a Customer Support Tool

Project description: The client needed an AI chatbot app built from the ground up — no existing design, no reference, just a goal: make it feel human, fast and easy to use. I designed the full experience in Figma — mapping user flows, building wireframes, then crafting a clean high-fidelity UI with a smooth onboarding screen, contextual quick-reply chips and a minimal visual language that keeps focus on the conversation. Delivered with handoff-ready specs and a reusable component library.

Result: → +40% user engagement → −25% response time → Improved customer satisfaction