NexQ: Barbershop Booking & Queue Management

Bring walk-ins and appointments into one clear experience for customers and shop staff. NexQ explores this through Parade & Pole Barbers, a fictional barbershop, with connected customer, barber and owner views.

I designed the screens and used AI tools to support implementation. My contribution focused on the interface and the journey between choosing a service, booking or joining the queue, and seeing what happens next.

The customer interface offers two starting points: walk in now or book a time. The booking view brings a service selector and a conversational booking assistant together, so customers can browse services or describe what they are looking for.

The walk-in experience introduces a QR-based queue and a phone view for following queue progress. Appointments and walk-ins stay within the same product.

The shop TV, barber tablet and customer phone show different views of the same queue. The TV is designed to make the next turn readable from across the room. The staff view presents controls for calling the next customer, marking bookings as arrived and releasing a chair. The customer view focuses on their place in the queue.

The owner demo brings bookings, booking sources, follow-through and sample operational metrics into one overview. It also shows example confirmation and reminder logs. These screens demonstrate how the workflow could be presented; they are not evidence of real customer activity or business results.

A working public demonstration for a fictional barbershop. It uses generated history and sample metrics; texting is disabled. Customer adoption and business impact haven’t been measured.

The walkthrough shows the landing experience, booking interface and read-only owner dashboard.

Demo: https://nexq.lovable.app