Automating Community Ops for a 6,000-Member Meetup Group by Hai BuiAutomating Community Ops for a 6,000-Member Meetup Group by Hai Bui

Automating Community Ops for a 6,000-Member Meetup Group

Hai Bui

Hai Bui

About the work

For three years I helped run a 6,000+ member Meetup group as a volunteer community leader — 70+ events a month, 200+ events organized personally, membership tripled during my tenure. A group that size doesn't run on effort. It runs on systems, because volunteers have day jobs.

Highlights

Built a Discord bot (TypeScript, Node.js, Discord + Meetup APIs) that automated member verification — gating the server to real Meetup members with zero manual checking. 1,000+ members onboarded through it
Built an event creation request pipeline so non-organizer members could host their own events — turning a bottleneck (organizers create everything) into self-serve
Recruited and managed a team of 4 moderators; handled reports and mediated disputes
Organized 200+ events in 3 years, some with 100+ attendees

Why this is on a DTC consultant's profile

This was unpaid work, which is exactly why the automation instinct shows: with no budget and no staff, the only way to scale was to make the repetitive work disappear. Member verification became a bot. Event creation became a pipeline. That's the same move I now make for DTC founders — find the task that eats an hour a day, and turn it into a system that runs without you.
Discord community
Discord community
Community events
Community events
Like this project

Posted Jul 31, 2024

Volunteer-ran a 6,000+ member group hosting 70+ events a month — kept it runnable by automating the repetitive parts: a bot that handles member verification, a pipeline that lets members host their own events. When the work repeats, I build the system. Even when nobody's paying.