Briefly describe the project you worked on. What did you create, who did you create it for, and how did you approach this project?
On behalf of Publicis Sapient, I interviewed the Lufthansa and BagTag team to understand the scope and goals of this work and developed a larger story from those insights. Airline passengers are increasingly frustrated with baggage delays and lost luggage, and this work highlighted one example of a forward-thinking airline leader that's giving customers innovative and easy-to-use solutions to have more control over their luggage throughout their trips.
0 likes · 15 views · Nov 18, 2022
For passengers of the leading German airline, mobile bag tag technology means no more waiting in line at the check-in counter.
