Owoseni Felicia
Virtual Assistant helping businesses stay organized & grow
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Provided customer support by managing email communication, responding to inquiries, and ensuring timely follow-ups. Maintained clear and professional communication while handling client requests and resolving basic issues.
Organized customer interactions, tracked conversations, and ensured no message was left unattended.
This improved response time, enhanced customer experience, and maintained strong client relationships.
View full portfolio here (https://www.canva.com/design/DAHC5P0qy7w/ahJw1tE2MZPTgKUjN78e9w/edit?utm_content=DAHC5P0qy7w&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton)
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I supported social media activities by assisting with content calendar, scheduling, and basic design. Created simple, engaging visuals using Canva and ensured consistent posting across platforms.
Managed content coordination, monitored engagement, and supported brand communication to maintain an active and professional online presence.
Focused on maintaining consistency, improving content organization, and supporting overall brand visibility.
View full portfolio here (https://www.canva.com/design/DAHC5P0qy7w/ahJw1tE2MZPTgKUjN78e9w/edit?utm_content=DAHC5P0qy7w&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton)
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I supported a remote team by handling administrative and operational tasks to ensure smooth daily workflow. This project showcases my ability to manage calendars, organize inboxes, coordinate meetings, and maintain clear communication within a team.
I also handled task tracking, follow-ups, and documentation to ensure nothing was missed, and operations ran efficiently. Tools used include Google Workspace, Slack, and Trello.
View full portfolio here (https://www.canva.com/design/DAHC5P0qy7w/ahJw1tE2MZPTgKUjN78e9w/edit?utm_content=DAHC5P0qy7w&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton)
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