Omotunde Aanuoluwapo
Automation Specialist | Make, Zapier & n8n
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Omotunde is ready for their next project!
Built a support automation system that keeps helpdesk tickets and CRM records perfectly in sync.
When a customer opens a ticket, the workflow:
• Captures the request from the helpdesk
• Auto-tags priority and topic
• Creates/updates the CRM contact + case
• Alerts the right agent in Slack
• Closes the loop when the ticket is resolved
Stack: CRM · Zapier · Helpdesk · Slack
Impact:
• Response lag reduced by ~65%
• 100% of tickets auto-tagged
• Missed follow-ups nearly eliminated
• Support + sales always working from the same data
Great for growing teams that want faster support without losing CRM visibility.
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Built a Integromat (Make) reporting system that collects business metrics every day and delivers a clean digest , no spreadsheets by hand.
The scenario:
• Runs on a daily schedule
• Pulls data from connected apps
• Cleans and organizes rows in Google Sheets
• Filters only what matters
• Sends a Slack summary + email report to the team
Stack: Make · Google Sheets · Slack · Email
Impact:
• 100% on-time daily digests
• Manual reporting reduced to 0 hours/week
• 5 data sources kept in sync
• Team gets real-time visibility without chasing updates
Ideal for founders and ops teams who want clear numbers without the busywork.
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Designed a full client onboarding workflow in n8n so no new client falls through the cracks.
When a client submits the intake form, the system:
• Validates and enriches their details
• Creates the CRM contact + deal
• Sends a branded welcome email
• Assigns onboarding tasks to the team
• Routes VIP clients to a priority path
Stack: n8n · CRM · Email · Task manager
Impact:
• Onboarding cut from ~2 days to ~20 minutes
• 100% welcome emails sent automatically
• Under 1% error rate
• Replaced 3 manual tools with one workflow
Perfect for agencies and service businesses that want a smooth, repeatable client kickoff.
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Built an end to end lead automation system that turns new inquiries into CRM ready contacts instantly.
When a lead submits a form, the workflow:
• Captures and cleans the data
• Scores the lead automatically
• Creates/updates the CRM contact
• Sends a Slack alert to the sales team
Stack: Zapier · CRM · Slack · Email
Impact:
• 247 leads processed in 30 days
• 98.4% sync success rate
• 12 hours saved per week
• Zero manual copy paste
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