Nonyelum Godson Oluchi
Shopify Dm & Email Support/Instagram + Facebook+ Gmail Reply
Title: Facebook Page DM Management - Business Suite Inbox
Description: i manage Facebook Business Suite inbox for e-commerce brands. Handle order tracking, returns, size questions, delivery issues. I use quick replies (Check Tracking, Issue Refund, Resend Order) to respond in under 2 mins. I label conversations Priority/Return/Sales and keep inbox clean. Handled 40+ Facebook messages daily with 100% response rate.
Skills: Facebook Messenger, Facebook Business Suite, Customer Support, E-commerce Support.
0
17
Data Entry, Excel Report & Data Cleanup for management
0
30
Title: Email Customer Support - Inbox Management & Order Support.
Description: Professional email support for Shopify stores. Handling delayed deliveries, refunds, warranty questions. I organize inbox with labels (Urgent, Support, Orders) and reply professionally within 5 mins. Cleared 24+ emails daily.
Skills: Email Management, Gmail, Customer Service.
0
19
Instagram DM & customer support - 50+ Dms handled daily.
Description: I help e-commerce brands manage Instagram Dms and customer inquiries. Fast response time under 2 mins, using quick replies, resolving order issues, tracking issues, and refunds. Improved customer satisfaction to 4.8/5 stars. Available for US time zones.
Skills: Instagram Management, Customer Support, Chat Support.
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22