Mariana Chavez
Helping teams work smarter through better workflows.
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Built and standardized a cross-functional credit memo workflow to improve visibility, reduce manual follow-up, and create more consistent operational processes across Finance, Billing, and Operations teams. The project focused on streamlining approvals, improving reporting accuracy, and reducing delays through clearer workflow ownership and standardized system updates.
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40
Built a centralized operational dashboard concept to identify, track, and resolve discrepancies between internal reporting and 3rd-party platform data. The project focused on improving visibility, reducing manual follow-up, and helping teams proactively manage reporting inconsistencies through streamlined workflows and actionable insights.
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55
Led workflow standardization efforts during a Salesforce-to-Jira migration to improve operational visibility, reporting consistency, and cross-functional coordination across teams.
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62
AI-Assisted Operational Alert Prioritization: Created a concept for an AI-assisted operational alert dashboard designed to help teams prioritize high-impact issues more efficiently. The system focused on improving operational visibility, reducing alert fatigue, and surfacing the most urgent risks across multiple workflows and Slack channels.
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72