Mahmud Sani's Work | ContraWork by Mahmud SaniMahmud Sani
Workflow Automation Specialist
Automated Client Onboarding System
A complete client onboarding workflow built with n8n to automate the process from initial registration to onboarding completion.
What it does
Captures new client information through an online form
Automatically creates a client record in a CRM
Generates a unique Client ID
Sends a personalized onboarding email
Provides the client with a pre-filled onboarding questionnaire
Matches completed onboarding submissions to the correct client
Updates the client's onboarding status automatically
Creates a dedicated Google Drive folder for the client
Sends an internal notification when onboarding is completed
Tools Used
n8n • Google Forms • Google Sheets • Gmail • Google Drive
Business Value
The system reduces repetitive administrative work, improves client onboarding consistency, keeps client information organized, and gives teams better visibility into the onboarding process.
It can be adapted for agencies, consultants, real estate businesses, service providers, and other businesses that regularly onboard clients. 🏠Real Estate Lead Qualification & Response Automation
From enquiry to sales action, automatically.
I built a lead management system that helps real estate businesses identify their most valuable prospects, prioritize follow-ups, and respond to enquiries faster.
Each enquiry is evaluated based on the customer's budget, buying timeline, payment method, and first-time buyer status. The system then assigns a lead score and categorizes the prospect as Hot, Warm, or Cold.
Depending on the result, the lead is automatically added to the CRM, the appropriate team or customer receives an email, and high-priority leads are flagged for immediate attention.
This helps reduce manual work, improve response time, and allow sales teams to spend more time on the leads that are most likely to convert.
Built with: n8n, Google Forms, Google Sheets, and Gmail.
Automate the repetitive. Focus on the valuable.
#WorkflowAutomation #BusinessAutomation #N8N #SalesAutomation #LeadManagement #RealEstate #ProcessAutomation #Automation #LeadGeneration AI Knowledge Base (RAG) Chatbot
Overview
Developed a Retrieval-Augmented Generation (RAG) chatbot that indexes documents uploaded to Google Drive, stores them in a vector database, and answers user questions using the company's own knowledge.
Business Value
- Gives employees instant access to company information
- Reduces time spent searching through documents
- Improves the accuracy of AI responses
- Makes internal knowledge easier to access
Technologies
n8n • Google Drive • Pinecone • Google Gemini Embeddings • OpenRouter • AI Agent AI Customer Support Email Assistant
Overview
Built an AI-powered email automation workflow that classifies incoming customer emails, retrieves relevant company knowledge from a vector database, and generates accurate responses before replying automatically.
Business Value
- Reduces customer response time
- Automates repetitive support emails
- Delivers more consistent customer service
- Helps support teams focus on complex issues
Technologies
n8n • OpenAI • Pinecone • Gmail • AI Agent • RAG