Most voice agents that work in English still fail in Brazil — and pronunciation is rarely the main problem.
Turn-taking, regional phrasing, interruptions, silence, escalation rules, and unsafe fallback responses can damage both conversion and trust.
I just launched a focused PT-BR...
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PT-BR Voice Agent Audit by Luis Fernando Roquette
Read more about PT-BR Voice Agent Audit by Luis Fernando Roquette on Contra.
Most voice agents that work in English break in Brazilian Portuguese.The problem is rarely pronunciation alone. It is turn-taking, regional phrasing, interruption handling, escalation rules and whether the agent actually understands how Brazilians speak in real calls.I’m...