Mariia Lialko

Here's what actually happens when you hire me to fix your support chaos.🧠

Support tickets pile up, nobody tags them right, and by the time someone notices the urgent one, the client's already gone cold.

I built a routing system that reads every ticket, sorts it by urgency and...

New portfolio project 👩‍💻 Website inquiry automation — duplicate detection, priority scoring & SLA reminders 🤖 🏢 Industry: IT & SaaS / Customer Support Problem: No way to tell if the same person already submitted a request — duplicate contacts and repeated outreach pile...

Looking for real cases — happy to work for free 🙋🏻‍♀️

I do AI automation: Telegram bots, lead processing, contact collection, call transcription, auto-replies, any routine that eats time

🤝 Two options for collaboration:

If you're also an automation or no-code specialist — let's...

AI Sales Intelligence Platform — Knowledge Base, Objection Handling & Automated Proposal Generation for Zoho CRM AI system that turns a company's own sales history (past objections, won deals) into a searchable knowledge base, then uses it to generate personalized commercial...