Joseph Ukaegbu - Customer Support Representative | Contra
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Joseph Ukaegbu
SaaS • E-commerce • Shopify • AI & Web | Tech & Ops Lead
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Ikeja, Nigeria
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Ikeja, Nigeria
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Provided responsive customer support, quickly understanding the customer’s needs, troubleshooting their issue, and delivering a clear and effective solution
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28
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Developed a custom-coded solution tailored to the merchant’s specific requirements. I worked through the technical challenge, implemented and tested the solution, and delivered the functionality they needed.
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21
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Assisted a Customer with setting up and configuring an App, troubleshooting the setup and ensuring it functioned correctly on their store.
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20
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Provided technical support for a Shopify merchant, troubleshooting store functionality and developing custom code to address a specific store requirement. I identified the issue, implemented a tailored solution, tested the changes, and ensured the final result worked as expected without disrupting the existing store experience.
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22