Jill Adhiambo
Strategy & Operations Manager|Systems & Execution
New to Contra
Jill is ready for their next project!
Designed customer support training systems and operational guidelines that increased team efficiency, improved response quality, and strengthened customer satisfaction.
1
12
Conducted strategic business research analyzing market trends, competitors, and opportunities to provide actionable insights that supported informed decision-making and growth planning.
1
15
Built marketing workflows and execution systems that improved campaign efficiency, alignment, and reporting visibility across teams.
1
18
Developed a structured business process presentation to map workflows, clarify responsibilities, and improve operational efficiency. Designed to help teams standardize execution, reduce confusion, and scale with clear systems and documented processes.
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33