
New to Contra
Jay is ready for their next project!

I help small businesses turn messy, inconsistent, or owner-dependent operations into clear, repeatable systems. As a Business Systems Architect, I diagnose process problems, redesign workflows, clarify roles and decision rules, and create practical SOPs, checklists, and implementation tools that make work easier to follow, teach, measure, and improve.
$75 - $100/hr
Milwaukee, USA
Fluent in English