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Jawad Akram
AI-Driven QA Engineer Who Ships Bug-Free Software, Faster
New to Contra
Jawad is ready for their next project!
SPECTR – Centralized Real Estate Data Intelligence Platform
SPECTR is a centralized data repository platform developed for Stewart Title to unify and provide intelligent access to large-scale property and title data across the United States. It aggregates over 25 million Owner and Lender title policies along with comprehensive data on 140+ million parcels, covering nearly the entire U.S. population.
The platform enables users to efficiently access, analyze, and retrieve critical real estate information including property characteristics, ownership details, addresses, and title policy records. By consolidating fragmented datasets into a single system, SPECTR empowers teams to perform faster research, gain deeper insights, and make more informed, data-driven decisions.
Core Features:
• Centralized repository for 25M+ title policies and 140M+ property records.
• Property data lookup including ownership, address, and parcel details.
• Physical characteristics and attributes of real estate assets.
• Owner and lender title policy information access.
• Unified search and data retrieval system.
• High-scale data aggregation and management.
• Support for real estate research and decision-making workflows.
• Enhanced data visibility across U.S. property records.
My Role:
• Validated data integrity across 25M+ title policies and 140M+ property records using Snowflake, ensuring accuracy within a platform covering 99.9% of the U.S. population.
• Performed API and database validation to verify accurate data synchronization and retrieval across large-scale property and title datasets.
• Executed functional, regression, integration, and data validation testing for property search, ownership records, and title policy workflows.
• Collaborated with Agile Scrum teams to identify and resolve defects early, improving release quality and platform reliability.
• Delivered Sprint Review demonstrations to stakeholders, showcasing completed features and validating business requirements before release.
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Bircle – B2B Marketplace & Business Networking Mobile Application
Bircle is a modern B2B marketplace and networking platform designed to help buyers and sellers discover, connect, and grow their business opportunities in one place. The application enables businesses to expand their professional network, engage with potential clients, and showcase products and services through an interactive social feed.
Key features include buyer requirement postings, seller product/service listings, connection requests, real-time messaging, and a review system that promotes trust and transparency between businesses. The platform creates a dynamic environment where users can build meaningful business relationships, generate leads, and explore new opportunities tailored to their industry.
Core Features:
• Buyer requirement posting and discovery
• Seller product/service promotion and listings
• Business networking through connection requests
• Real-time in-app messaging and communication
• Ratings and reviews for sellers
• Personalized business feed for engagement and visibility
• User profile and network management
My Role: Mobile Application Tester (QA Engineer)
• Tested iOS and Android mobile applications across 20+ devices, ensuring 95% test coverage for critical business workflows.
• Performed functional, UI/UX, localization, compatibility, and responsiveness testing.
• Designed and executed comprehensive test scenarios in Zephyr, reducing bug leakage to below 3% across multiple releases.
• Identified, documented, and tracked defects using Jira, contributing to a 98% on-time bug resolution rate.
• Validated buyer-seller interactions, connection requests, posting workflows, messaging functionality, and review mechanisms.
• Conducted regression testing before releases to ensure platform stability and seamless user experience.
• Collaborated closely with developers and product stakeholders to resolve issues and improve product quality.
Impact
• Achieved 95% test coverage for critical features.
• Maintained bug leakage below 3%.
• Supported 98% on-time bug resolution.
• Improved overall application stability and user experience across Android and iOS platforms.
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Entity Onboarding Portal – Digital Agent Registration & Application Management
The Entity Onboarding Portal is a secure self-service platform designed to streamline the onboarding process for title agents joining the Stewart Trusted Provider® network. Previously, onboarding information was collected manually by Area Sales Managers and entered into Microsoft Dynamics 365 CRM. The portal transformed this process by allowing agents to directly submit their information, upload required documents, and manage applications online, significantly reducing manual effort and improving data accuracy.
The portal integrates with Microsoft Dynamics 365 CRM, automatically synchronizing submitted data into Entity and Individual Applications for review and approval. Area Sales Managers can review applications, verify documents, conduct background checks, and manage the onboarding lifecycle through CRM, creating a seamless end-to-end onboarding experience.
Role & Impact – QA Engineer
• Owned the end-to-end quality assurance efforts for the Entity Onboarding Portal.
• By validating critical business processes and edge cases through structured testing in Azure DevOps, I helped achieve zero production defects at launch, ensuring a seamless onboarding experience for both agents and internal stakeholders.
• Performed smoke, sanity, regression, and end-to-end testing across multiple releases, proactively identifying defects and maintaining a defect escape rate below 3% throughout the project lifecycle.
Key Outcomes
• Delivered the Entity Onboarding Portal with 0 production defects at go-live.
• Increased test coverage through comprehensive test design and execution in Azure DevOps.
• Maintained <3% defect escape rate, reducing release risk and improving platform reliability.
• Validated seamless integration between the onboarding portal and Microsoft Dynamics 365 CRM, ensuring accurate and secure onboarding data processing.
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Agency Services - Microsoft Dynamics 365 CRM-based platform
Agency Services is a Microsoft Dynamics 365 CRM-based platform designed to streamline the onboarding and management of agents conducting business on behalf of Stewart Title. The system automates the journey from lead qualification to agency onboarding, enabling Stewart Title to efficiently manage applications, agent information, approvals, and onboarding workflows within a centralized CRM environment.
The platform provides a structured process for converting prospects into active agencies while maintaining data integrity, visibility, and compliance throughout the onboarding lifecycle. By leveraging automated workflows and interconnected CRM entities, Agency Services improves operational efficiency and reduces manual effort in managing agent relationships.
My Contributions & Impact
• Led end-to-end QA efforts for the Agency Services platform, ensuring the successful delivery of business-critical onboarding workflows built on Microsoft Dynamics 365 CRM.
• Built and scaled a Playwright automation framework from 0% to 80% test automation coverage, significantly reducing manual regression effort and accelerating release validation cycles.
• Designed and maintained 200+ test cases in Azure DevOps, strengthening test coverage across complex CRM workflows and onboarding processes.
• Identified, documented, and tracked 60+ defects, enabling proactive issue resolution and contributing to a defect escape rate below 3% across releases.
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