How do I define the role of an account manager for my project?
Start by thinking about what you need the account manager to do. Write down the tasks and make a list of skills they must have. Be clear about your expectations and what makes a great account manager for your project.
What should I include in the job description for an account manager?
Include the key tasks, such as managing client accounts and communicating updates. Mention any special projects or responsibilities they will have. Make sure to add what experience and skills they need.
How can I screen potential account managers effectively?
Check their past work and see if they have experience in your industry. Look at reviews from other clients they have worked with. Make sure their style matches your company’s way of working.
How do I set clear deliverables for the account manager?
Define what you want to achieve with the account manager. Set clear goals and deadlines for when things should be done. Use simple language so there is no confusion about the tasks.
What is the best way to provide project details to the account manager?
Give them all the information they need about the project. This includes project goals, timelines, and any important details. Make sure to explain everything in a simple, clear way.
How can I establish a communication plan with the account manager?
Decide how often you want to talk with the account manager. Choose the best way to communicate, like email or video calls. Set up regular meetings to stay updated on progress.
What should I look for in the account manager’s past projects?
Look for projects that are similar to yours. Check if they have handled similar tasks and responsibilities before. This will help you know if they can do a good job managing your accounts.
How do I ensure that the account manager understands my company's values?
Share information about your company culture and core values. Discuss what's important to your business and the way you work. This will help the account manager align with your company.
How can I effectively onboard the account manager?
Create a simple onboarding plan with clear steps. Provide all the resources and tools they need to start. Make sure they meet the team and understand each person’s role.
What is a good way to monitor the progress of an account manager?
Set up regular check-ins to see how they are doing. Ask for updates on the projects they manage. Make sure they are meeting the deadlines and goals you set.
Who is Contra for?
Contra is designed for both freelancers (referred to as "independents") and clients. Freelancers can showcase their work, connect with clients, and manage projects commission-free. Clients can discover and hire top freelance talent for their projects.
What is the vision of Contra?
Contra aims to revolutionize the world of work by providing an all-in-one platform that empowers freelancers and clients to connect and collaborate seamlessly, eliminating traditional barriers and commission fees.
