What skills should I look for in a community manager on Contra?
Look for someone who knows social media well and can create good content. They need to be good at talking to people online and solving problems. Check if they have experience with building and growing communities.
How can I ensure the community manager understands my brand values?
Share your brand's mission and values clearly with them. Provide examples of how your brand communicates and interacts with the community. Set up a meeting to discuss these, and ask them to explain how they will reflect the values in their work.
What kind of goals should I set for a freelance community manager?
You should set goals like increasing community engagement, growing the number of members, and improving community satisfaction. Make sure the goals are realistic and measurable. Discuss these goals with the manager to get their input and agreement.
How do I decide on the deliverables for a community management project?
Think about what you want the community manager to achieve, like hosting events or creating content. Define tasks and deliverables such as weekly engagement reports or a content calendar. Be clear on what results you expect from each deliverable.
What onboarding materials might be necessary for a new community manager?
Prepare materials like your brand guidelines, community rules, and past engagement reports. Provide access to necessary tools and platforms like social media accounts or management software. A welcome document explaining objectives and priorities is also helpful.
How should I communicate with my community manager during the project?
Choose a communication tool that works for both of you, like email or a chat app. Set regular check-ins to discuss progress and challenges. Make it easy for them to ask questions or share updates.
What should I do to evaluate the performance of a community manager on Contra?
Regularly review the goals you set and see if they are being met. Look at community growth, engagement rates, and feedback from community members. Ask for reports and examples of their work to assess quality and impact.
How quickly should I expect my community manager to start showing results?
It might take a few weeks to see noticeable changes, as building engagement takes time. Set clear milestones to track progress over time. Be patient and provide support as they implement new strategies.
What training resources should I offer to my community manager?
Offer access to online courses or webinars about latest community management trends. Provide them with case studies and examples of successful community management. Encourage them to join professional networks or groups to learn from peers.
How can I ensure alignment on the project timeline with my community manager?
Discuss the timeline and deadlines at the start of the project. Make a shared calendar or timeline document for both to see. Check in regularly to ensure everything is on track and adjust as needed.
Who is Contra for?
Contra is designed for both freelancers (referred to as "independents") and clients. Freelancers can showcase their work, connect with clients, and manage projects commission-free. Clients can discover and hire top freelance talent for their projects.
What is the vision of Contra?
Contra aims to revolutionize the world of work by providing an all-in-one platform that empowers freelancers and clients to connect and collaborate seamlessly, eliminating traditional barriers and commission fees.
