Gift Tawo

Meet Gift

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Customer support specialist with 8+ years managing live chat, email, and CRM ticketing for e-commerce, SaaS, and healthcare clients. Known for fast first-response times (under 15 min) and up to 98% first-contact resolution, with 95-100% customer satisfaction. Skilled in Zendesk, HubSpot, Salesforce, and Zoho CRM. Calm, clear, and dependable — every customer leaves feeling heard.