Faisal Ismail's Work | Contra
Work by Faisal Ismail
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Faisal Ismail
Senior .NET developer building web, mobile & API products
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Karachi, Pakistan
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Karachi, Pakistan
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A self-service portal that lets a freight forwarder's customers prepare their own shipping documents online, instead of emailing drafts back and forth. The old process: a customer emails their shipping instructions, the forwarder's documentation team keys them into a draft Bill of Lading, emails a PDF back, the customer spots a typo, and the loop repeats. Every round trip is a chance to get a consignee address wrong. Now the customer logs in and drafts it themselves. They fill the House Bill of Lading or Air Waybill form directly — shipper, consignee, routing, flights, charges — save it as a draft, edit it as many times as they need, copy a previous shipment for a repeat booking, and print a draft PDF to check. When they submit, the record locks, becomes read-only, and a generated PDF goes to the documentation team. Multi-tenant, so each customer sees only their own documents. Built with C# / ASP.NET (http://ASP.NET) and SQL Server.
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A web platform that replaced a paper-and-email credit approval process with a tracked digital workflow. Before it, a customer's credit request moved through the company as a form that got signed, scanned, emailed and chased. Nobody could answer "where is it right now?" without phoning three people. The system turns that into a seven-level sequential approval chain — sales person raises the request with the limit, terms, financials and supporting documents; it moves through sales head, branch accounts, branch head, head office, SBU head and finally corporate approval. Each level sees exactly what it needs, every action is timestamped and attributed, and stakeholders are notified by email as it moves. On final approval the credit facility goes live automatically. It also generates the PDF reports management uses to review exposure across branches. Built with C# / ASP.NET (http://ASP.NET) and SQL Server.
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A messaging API that lets businesses send WhatsApp messages and documents from their own number, programmatically. The problem it solves: a small business wants to send order confirmations, receipts and invoices on WhatsApp — where their customers actually are — but the enterprise options are heavy, slow to get approved, and priced for companies far larger than them. So I built the alternative. One REST endpoint to send a message, another to attach a PDF, and delivery webhooks so your system knows what landed. OTP codes with expiry and attempt limits for login and 2FA. SDK examples in seven languages, a dashboard to manage it, and a subscription that starts at $19/month. I designed, built and shipped the whole thing — API, dashboard, billing, docs and marketing site. Node.js and TypeScript on the backend, Astro for the site.
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LogiSoft is a freight-forwarding ERP I designed and built for logistics companies that were running their operations on spreadsheets and email. It covers the full shipment lifecycle in one system: customer and carrier bookings, sea and air import/export jobs, house and master bills of lading, allotments, invoicing, and finance — with party master data and role-based administration underneath. The part I'm most proud of is the document handling. Instead of staff re-keying details from incoming shipping documents, the system reads them and maps the data straight into the right ERP fields. I built that on the Claude API, along with an in-app assistant that answers questions about shipments and lets users ask for what they need in plain language. Built with C#/.NET and SQL Server, with a web front end. It's in daily production use. What I do best: taking a messy, paper-heavy business process and turning it into software people actually want to use.
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