Etsehiwot Bogale
Virtual Assistant | Customer Service | China Supplier Resear
New to Contra
Etsehiwot is ready for their next project!
✈️ Travel Itinerary Planner
End-to-end trip coordination, confirmed and organized
Flights, ground transport, hotels, meetings, and reservations consolidated into one verified timeline — so travel never becomes a source of stress.
● 6 bookings coordinated across a 3-day trip
● 100% of confirmations verified before delivery
● Single source of truth for every date, time, and confirmation number
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📝 Meeting Notes & Action Items
Clear notes and accountable next steps after every meeting
Meetings only create value when the follow-through happens. Each key discussion point is paired with an owner and a status, turning conversation into commitments.
● 7 action items tracked across 4 meetings with named owners
● 3 completed, 1 flagged overdue for immediate follow-up
● Consistent format makes weekly progress easy to scan at a glance
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📥 Email Inbox Management
Inbox triage, response tracking, and priority flagging
Every incoming email is logged, categorized, and routed to the right next step — so nothing important slips through and nothing urgent sits untouched.
● Categorized 8 emails across Billing, Sales, Legal, Client, and Spam
● 88% same-day response rate on client and lead correspondence
● Clear status tracking (Resolved / In Progress / Pending) for full visibility
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Here is my project
Project title: Virtual Assistant & Business Support
Description:
I help small businesses and e-commerce sellers stay organized and responsive without hiring full-time staff. My support covers the day-to-day tasks that keep a business running smoothly:
Data entry & inventory management accurate, well-organized spreadsheets for product catalogs, stock tracking, and order records
Social media support content calendars, caption writing, and post scheduling to keep your brand active and consistent
Customer service timely, professional responses to inquiries and support tickets
Online research gathering and summarizing information for market research, competitor analysis, or sourcing
Product listing writing clear, conversion-focused listings for e-commerce platforms
Administrative support calendar management, document formatting, and general task coordination
Attached below are two sample deliverables showing my approach: a product data entry sheet and a social media content calendar. Both demonstrate clean formatting, attention to detail, and a focus on making information easy to act on.
Reliable, detail-oriented, and easy to communicate with let's talk about how I can support your business.
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