Esther Akashie
Sales Ops & CRM Specialist | Proposals · SOW Writing
New to Contra
Esther is ready for their next project!
Handled 100+ calls and ~50 emails daily across two US-facing roles. Qualified insurance leads, resolved SaaS issues, and reduced escalations through clear expectation-setting and thorough case documentation.
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Coordinated remote ops for a US logistics company, tracked container inventory in real time, managed vendor communication, and kept internal teams aligned across time zones. Zero fulfillment delays.
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52
Ran high-volume outbound for a B2C sales team:- 100+ calls and ~50 emails daily. Qualified leads, booked meetings, and maintained full CRM accuracy in a fast-paced remote environment across multiple time zones.
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Won 45+ B2B research bids worth $7K–$100K+. Built custom costings, drafted SOWs, coordinated multi-vendor sign-offs, and managed post-close handoffs in Pipedrive. Zero missed deadlines. Streamlined CRM reduced team follow-up gaps.
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