Projects using GorgiasProjects using Gorgias
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Cover image for Chat bot ai agent Development
Chat bot ai agent Development
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Cover image for Shopify Returns & Exchange Support Flow
Shopify Returns & Exchange Support Flow
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Cover image for Customer Service Agent At Ashley
Customer Service Agent At Ashley Black for 5 Years
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Cover image for E-commerce Operations & Support Specialist
E-commerce Operations & Support Specialist for Peptide & Health Brands 🧬 Managing a peptide or health supplement store requires high accuracy, fast customer response, and seamless store operations. With hands-on experience handling operations for US-based peptide brands (like PeptixBio & AscendBioLabs), I help store owners maintain high CSAT and smooth daily workflows. What I bring to your brand: 🎧 Dedicated Support: Handling email, live chat, and ticketing with industry-specific understanding. 📦 Order & Logistics Tracking: Smooth handling of fulfillment inquiries, reshipments, and refunds. ⚙️ Help Desk Setup: Configuration and management on Gorgias, Zendesk, and Intercom. 📊 Store Operations: Daily WooCommerce/Shopify backend updates and inventory tracking. If you run a biotech, peptide, or supplement store and need an experienced specialist to handle your customer support and backend operations, let's connect! 📩 Send a direct message or book a call on Contra to discuss your store's needs. #PeptideEcommerce #EcommerceOperations #CustomerSupport #Gorgias #ShopifyExpert #WooCommerce #BiotechSupport #ContraFreelance
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Cover image for This is the order management
This is the order management section of my practice Shopify store. Tracking and fulfilling orders accurately is one of the core skills of any e-commerce operations specialist.
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