Freelancers using UserTesting in Phoenix

Freelancers using UserTesting in PhoenixFreelancers using UserTesting in Phoenix

Projects People

proPhoenix, USA

Perfection kills progress; I design for growth

5.0: Rating

9: Followers

Perfection kills progress; I design for growth

Cover image for Ski Pass Checkout Flow Redesign

Ski Pass Checkout Flow Redesign

0

2

Cover image for Internal Inspection app for used cars startup

Internal Inspection app for used cars startup

0

19

Cover image for Usability Study for a Car‑Inspection

Usability Study for a Car‑Inspection App As a UX Researcher, I conducted a full usability study to evaluate and refine the car‑inspection experience. This included in‑depth user interviews and a series of hands‑on prototype exercises where real users tested both A and B design variations. The research uncovered key usability issues, validated core interaction patterns, and provided clear, evidence‑based recommendations to guide the product team toward a more intuitive and efficient inspection workflow.

0

513

Persona AI - Corporate Website

1

196

Chanel Medeiros

proPhoenix, USA

Intentional UX: Pixel-level polish meets macro-level vision.

37: Followers

Alumni

Intentional UX: Pixel-level polish meets macro-level vision.

Cover image for Dynamic Discounts: Empowering Customer Decision-Making

Dynamic Discounts: Empowering Customer Decision-Making

0

19

Cover image for Wayfair • Report a Problem Workflow

Wayfair • Report a Problem Workflow

0

23

Cover image for Wayfair's Refund Tracker

Wayfair's Refund Tracker

0

7

Cover image for Help & Contact: A one-stop support hub

Help & Contact: A one-stop support hub

0

13

proPhoenix, USA

Sr. UX Designer persuading pixels and processes to greatness

$1k+: Earned

2x: Hired

17: Followers

Sr. UX Designer persuading pixels and processes to greatness

Cover image for NBC News Mobile App Redesign

NBC News Mobile App Redesign

0

0

Cover image for Mastering Client Alignment: Enhance Your UX Discovery Phase

This isn't flashy or going to make you swoon (unless you're a real UX nerd), but going thru the discovery phase and gaining alignment with your client is pretty satisfying. When you know that you're in sync with the vision the fun, engaging, delightful product is close at hand. I wrapped up this brief on a 0->1 client project just recently, and we nailed the scope, features, vibe, goals, messaging, and user interactions they expect to see.

1

128

Cover image for Product Design Team Building

Product Design Team Building

0

3

Cover image for Across the site I introduced

Across the site I introduced ways for users to engage in new and different ways. One method was the simple addition of voting could 1. provide a means for users to send feedback about content 2. immediately engage users who were positively affected by the content, and were likely to convert to financial supporter 3. allow detractors a way to give feedback while establishing connection. Engagement was steady at 12% of users voting (depending on content). 75% of detractors completed the short survey. 32% of supporters converted to donors (both first-time and repeat)

2

183