Designed and facilitated team-building sessions that unified the NBC News Digital Product Design team around shared values and working principles.
Impact
Strengthened cross-project collaboration and mutual support
Established consistent messaging within design team and to stakeholders
Built trust with external teams who saw our unity and consistently high-quality output
Renewed team confidence in our problem-solving approach
I started by sharing some measurable goals for the sessions and a questionnaire with pointed questions about how we interact with each other, how we appear to other teams and the reputation we wanted to build across the company.
The input from the questionnaire was added to a Figjam, and during the initial session we took 200+ attributes and narrowed them down to 5 key qualities to build from.
We presented the results our sessions to the larger team at a monthly meeting. This not only reinforced our charter within the team, but demonstrated to the rest of the organization that we wanted to be a consistent, reliable and collaborative resource.