Built and standardized a cross-functional credit memo workflow to improve visibility, reduce manual follow-up, and create more consistent operational processes across Finance, Billing, and Operations teams. The project focused on streamlining approvals, improving reporting accuracy, and reducing delays through clearer workflow ownership and standardized system updates.
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Built an automated workflow using n8n that processes Shopify order data, updates product inventory in Airtable, and manages post-purchase email sequences. It tracks customer purchases, sends dynamic order confirmations, and automates follow-ups based on delivery status and review sentiment. Tools used: n8n, Shopify, Airtable, OpenAI, Gmail.
This project wasn’t made for a client, just a proof of concept to showcase what's possible.
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