Freelance Business Analysts in Lake OswegoFreelance Business Analysts in Lake Oswego
ProjectsPeople
Eric Fletcher's avatar
Eric Fletcher
Portland, USA
Scrum Master / Product Delivery & Agile Transformation
Scrum Master / Product Delivery & Agile Transformation
Cover image for Operations & Support Optimization for a Global Online Platfo...
Operations & Support Optimization for a Global Online Platform Acted as Product Owner for a high‑volume online order system at a global distribution company. Analyzed and streamlined workflows, cutting open support tickets from 750+ to under 250 in six months. Created documentation standards, mapped core processes, and led cross‑functional training so Editorial, Product, and Engineering could work from the same playbook and ship changes with fewer issues.
25
153
Cover image for Digital Product Lead: B2B Ordering Platform for a Global Hea...
Digital Product Lead: B2B Ordering Platform for a Global Healthcare Manufacturer Acted as Product Owner for a B2B online ordering system used by distributors and internal teams. Led requirements, process flows, and UAT to streamline order-to-cash operations, reduce manual processing and errors, and improve coordination between business, IT, and a third‑party vendor.
0
30
Cover image for Digital Product Lead: Member Portal Modernization The Challe...
Digital Product Lead: Member Portal Modernization The Challenge Modernizing a legacy portal for a major US healthcare provider to improve transparency and accessibility for millions of users. Key Outcomes Claims Transparency: Integrated real-time claims data into the portal, enabling member self-service and reducing support volume. Global Accessibility: Led the Spanish language enablement initiative, removing barriers to care for a diverse member base. Mobile Evolution: Directed a responsive pharmacy tool POC, transitioning legacy desktop views into a modern, cross-device experience. Expertise Product Ownership: Managed complex backlogs and stakeholder alignment in a regulated environment. Agile Delivery: Scaled Scrum practices to ensure high-quality, predictable releases.
0
22
Cover image for Lead Development of Mobile App
Lead Development of Mobile App to Optimize Operations Across 12 Medical Centers I led a 7-person team, including a Product Owner, UX Designer, iPhone Developer, Web Developer, and 2 Testers to develop a mobile application that helped medical center operations teams improve efficiency across multiple medical centers. Working iteratively with feedback from 3 initial medical centers, we created a system to track occupancy in real time, including floor and department-level data, while standardizing metrics across locations. Our work streamlined operations, improved data visibility, and earned an Innovation Award from CIO Magazine: Kaiser Permanente streamlines operations with analytics (https://www.cio.com/article/193464/kaiser-permanente-streamlines-operations-with-analytics.html).
25
167
Business Analyst(4)
Nicholas Primm's avatar
Nicholas Primm
proPortland, USA
Creative & Strategic Consultant — Coherence Under Complexity
11
Followers
Creative & Strategic Consultant — Coherence Under Complexity
Cover image for Institutional Resilience Architecture // K-8
Institutional Resilience Architecture // K-8 Strategic Turnaround A seven-module strategic transformation framework covering narrative repositioning, financial architecture, enrollment recovery, partnerships, operations, implementation sequencing and risk management. The diagnostic reframe was structural and converted a perception crisis into a defensible market position. The full package consists of eight cross-referencing documents. Every module designed to function independently and compound collectively. Delivered as a complete decision-ready system. Selected visuals from the executive summary shown. Institution name redacted.
1
214
Cover image for K-8 Institutional Turnaround — Resilience Framework
K-8 Institutional Turnaround — Resilience Framework
0
2
Cover image for Digital Production - Engineered digital
Digital Production - Engineered digital environments and interactive experiences. Capabilities: Immersive web platforms and applications Interactive dashboards and data visualization 3D modeling and spatial design Personal and organizational digital twins Product visualization and concept rendering Interactive presentations and experiential design WebGL and Three.js environments Performance-optimized responsive architecture
1
111
Cover image for  Strategic Website Architecture — From
 Strategic Website Architecture — From Strategy to Live Site in 48 Hours
1
267
Business Analyst(1)
Will Hawkins's avatar
Will Hawkins
Portland, USA
Certified Bubble Expert | NoCode MVP Consulting 🚀
BUBBLE_EXPERT

expert

Certified Bubble Expert | NoCode MVP Consulting 🚀
Cover image for Bootstrapped
Bootstrapped
0
38
Cover image for The Nocode Startup
The Nocode Startup
0
27
Cover image for NoCode Developer Database
NoCode Developer Database
0
15
Placeholder project card media
View more →
Business Analyst(1)